Konica-minolta magicolor 3730DN Bedienungsanleitung

magicolor 3730DN User’s GuideA0VD-9571-01A

Introduction

Replacing Consumables 5-297 Prepare a new fuser unit." Be careful not to touch the surface of the fuser roller.8 Pull down the 2 levers of a new

Replacing Consumables5-3010 Lift up the two levers.11 Close the fuser unit cover.12 Close the eject cover.

Replacing Consumables 5-3113 Close the right side cover." If the right side door cannot easily be closed, check that the fuser unit is fully ins

Replacing Consumables5-32

Maintaining thePrinter

Maintaining the Printer6-2Maintaining the PrinterCAUTIONRead all caution and warning labels carefully, making sure to follow any instructions containe

Maintaining the Printer 6-3 Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the toner

Cleaning the Printer6-4Cleaning the PrinterCAUTIONBe sure to turn off the printer and unplug the power cord before cleaning.ExteriorControl Panel Vent

Cleaning the Printer 6-5Media RollersThe accumulation of paper dust and other debris on the media rollers can cause media-feeding problems. Cleaning t

Cleaning the Printer6-63 Close the tray.Cleaning the Laser LensThis printer is constructed with four laser lenses. Clean all lenses as described below

Getting Acquainted with Your Printer1-2Getting Acquainted with Your PrinterSpace RequirementsTo ensure easy operation, consumable replacement and main

Cleaning the Printer 6-72 Remove the cover." Since the cover will be used later, do not return it to its original position.3 Remove the cleaning

Cleaning the Printer6-85 Open the printer’s front cover.6 Remove the waste toner bottle and the toner cartridge for the color of laser lens to be clea

Cleaning the Printer 6-97 Attach the cover to the removed toner cartrige.8 Insert the laser lens cleaning tool into the toner cartrige open-ing, pull

Cleaning the Printer6-1010 Close the front cover." When closing the front cover, press the area of the cover with small pro-jections.11 Pull out

Cleaning the Printer 6-1113 Close the cover.14 Close the tray 2.15 Clean between each of the laser lenses in the same way." The laser lens clean

Cleaning the Printer6-12

Troubleshooting

Introduction7-2IntroductionThis chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the

Preventing Media Misfeeds 7-3Preventing Media MisfeedsMake sure that...Media matches the printer specifications.Media is flat, especially on the leadi

Understanding the Media Path7-4Understanding the Media PathUnderstanding the printer’s media path will help you locate media misfeeds1 Toner cartridge

Getting Acquainted with Your Printer 1-3Printer PartsThe following drawings illustrate the parts of your printer referred to through-out this guide, s

Clearing Media Misfeeds 7-5Clearing Media Misfeeds To avoid damage, always remove misfed media gently, without tearing it. Any piece of media left in

Clearing Media Misfeeds7-6Media Misfeed Messages and Clearing ProceduresMedia Misfeed Message Page ReferenceMEDIA JAMTRAY2page 7-7MEDIA JAMDUPLEX LOWE

Clearing Media Misfeeds 7-7Clearing a Media Misfeed in Tray 21 Open the right side cover.2 Carefully pull out the misfed media.

Clearing Media Misfeeds7-8CAUTIONThe area around the fuser unit is extremely hot.Touching anything other than the indicated levers may result in burns

Clearing Media Misfeeds 7-93 Close the right side cover.4 Pull out Tray 2, and then remove all media from the tray. 5 Fan the media you removed and th

Clearing Media Misfeeds7-106 Load the media face up in Tray 2." Make sure that the media is flat." Do not load paper above the  mark. 7 C

Clearing Media Misfeeds 7-11Clearing a Media Misfeed from the Duplex1 Pull the lever, and then open the right side cover.2 Carefully pull out the misf

Clearing Media Misfeeds7-12Clearing a Media Misfeed from the Fuser Unit1 Open the right side cover.2 Open the eject cover.3 Lift up the 2 levers.

Clearing Media Misfeeds 7-134 Open the fuser unit cover.5 Carefully pull out the misfed media.

Clearing Media Misfeeds7-14" If the misfed media cannot be removed by pulling it down, pull it from the top of the fuser unit.

Getting Acquainted with Your Printer1-4Rear View1—Power switch2—Power connection3—USB port4—10Base-T/100Base-TX Ethernet Interface port5—Ventilation g

Clearing Media Misfeeds 7-15CAUTIONThe area around the fuser unit is extremely hot.Touching anything other than the indicated levers may result in bur

Clearing Media Misfeeds7-166 Close the fuser unit cover.7 Push down the 2 levers.8 Close the eject cover.

Clearing Media Misfeeds 7-179 Close the right side cover.

Clearing Media Misfeeds7-18Clearing a Media Misfeed from Tray 1 (Manual Feed Tray) and Transfer Roller" If paper is loaded in Tray 1 when the ma

Clearing Media Misfeeds 7-19CAUTIONThe area around the fuser unit is extremely hot.Touching anything other than the indicated levers may result in bur

Clearing Media Misfeeds7-203 Close the right side cover.

Solving Problems with Media Misfeeds 7-21Solving Problems with Media Misfeeds" Frequent misfeeds in any area indicate that area should be checke

Solving Problems with Media Misfeeds7-22Media is misfeeding.Paper was loaded into Tray 1 while the machine was printing.If paper is loaded into Tray 1

Solving Problems with Media Misfeeds 7-23Unsupported media (wrong size, thick-ness, type, etc.) is being used.Use KONICA MINOLTA-approved media.See “M

Solving Other Problems7-24Solving Other Problems" For details on consumables, access www.q-shop.com.Symptom Cause SolutionPrinter power is not o

About theSoftware

Solving Other Problems 7-25Printing takes too much time.The printer is set to a slow printing mode (for example thick stock).It takes more time to pri

Solving Other Problems7-26Not all pages print.The printer has the wrong kind of cable, or the printer is not configured for the correct cable and port

Solving Other Problems 7-27You are experienc-ing duplex (double- sided) prob-lems.Media or settings are not correct.Make sure that you are using corre

Solving Other Problems7-28Media is wrinkled.The media is moist from humidity or hav-ing water spilled on it. Remove the moist media and replace it wit

Solving Problems with Printing Quality 7-29Solving Problems with Printing QualitySymptom Cause SolutionNothing is printed, or there are blank spots on

Solving Problems with Printing Quality7-30Image is too light; there is low image density.Laser lens is dirty. Clean the laser lens.The media is moist

Solving Problems with Printing Quality 7-31The print or color density is uneven.One or more of the toner cartridges may be defective or low.Remove the

Solving Problems with Printing Quality7-32There are toner smudges or residual images.One or more of the toner cartridges may be defective or installed

Solving Problems with Printing Quality 7-33Image defects.The laser lens is dirty. Clean the laser lens.A toner cartridge may be leaking.Remove the ton

Solving Problems with Printing Quality7-34If the problem is not resolved, even after all of the above have been per-formed, contact Technical Support

Printer Driver and Utility CD/DVD2-2Printer Driver and Utility CD/DVDPrinter Drivers" For details on the installation of the Windows printer dri

Status, Error, and Service Messages 7-35Status, Error, and Service MessagesStatus, error, and service messages are displayed in the control panel mes-

Status, Error, and Service Messages7-36Error Messages PROCESSINGThe printer is processing data.No action needed.READYThe printer is on and ready to re

Status, Error, and Service Messages 7-37TYPE MISMATCHThe media type set in the printer driver is different from the size/type of media loaded.Load med

Status, Error, and Service Messages7-38TRANS. ROLLER ENDThe transfer roller has reached the end of its life.Replace the transfer roller and reset the

Status, Error, and Service Messages 7-39SIZE/TYPE ERRORDUPLEXThe loaded media cannot be used with duplex (dou-ble-sided) printing.Make sure that the c

Status, Error, and Service Messages7-40Service MessagesThese messages indicate a more serious error that can only be corrected by a customer service e

Appendix

Technical SpecificationsA-2Technical SpecificationsPrinterType Desktop Tandem Full Color A4 laser beam printerPrint system Electro photographic Printi

Technical Specifications A-3Paper/Media• Plain paper (60 to 90 g/m2)• Recycled (60 to 90 g/m2)• Envelopes• Letterhead• Label• Thick 1 (91 to 150 g/m2)

Technical SpecificationsA-4Amperage 120 V: 8.3 A or less220 to 240 V: 4.5 A or lessAcoustic noise Printing: 52 dB or lessStandby: 39 dB or lessExterna

Printer Driver and Utility CD/DVD 2-3Reference Guide This manual provides details on installing the Macintosh driver and on specifying settings for th

Technical Specifications A-5Consumable Life Expectancy ChartUser-Replaceable" The values shown above indicate the number of pages for simplex pr

Technical SpecificationsA-6" Whether printing in color or black and white, color printers consume a small amount of each toner during the initia

Our Concern for Environmental Protection A-7Our Concern for Environmental ProtectionAs an ENERGY STAR® Partner, we have determined that this machine m

IndexIndex A-8CConfiguration menu ...3-5ConsumablesFuser unit FU-P02 ...5-27Toner cartridge ...

Index A-9Transfer roller ...7-18Tray 1 ...7-18Tray 2 ...

System Requirements2-4System Requirements Personal computer– Pentium 2: 400 MHz (Pentium 3: 500 MHz or higher is recommended)– PowerPC G3 or later (G

Selecting Driver Defaults (for Windows) 2-5Selecting Driver Defaults (for Windows)Before you start working with your printer, you are advised to verif

Uninstalling the Printer Driver (for Windows)2-6Uninstalling the Printer Driver (for Windows)This section describes how to uninstall the printer drive

x-1Thank YouThank you for purchasing a magicolor 3730DN. You have made an excellent choice.Your magicolor 3730DN is specially designed for optimal per

Displaying Printer Driver Settings (for Windows) 2-7Displaying Printer Driver Settings (for Windows)Windows 71 From the Start menu, and then click Dev

Using the Printer Driver2-8Using the Printer DriverCommon ButtonsThe buttons described below appear on each tab.OKClick to exit the Properties dialog

Using the Printer Driver 2-9Printer ViewClick the button to display an image of the printer in the figure area.When this button is clicked, it changes

Using the Printer Driver2-10Basic TabThe Basic Tab allows you to Specify the orientation of the media Specify the size of the original document Sel

Using the Printer Driver 2-11Watermark TabThe Watermark tab allows you to Select the watermark to be used Add, edit or delete watermarks Adjust the

Using the Printer Driver2-12 However, if the server is running Windows 2000, a client running an x64 Edition or Windows Server 2008 is not compatible

Printer ControlPanel andConfigurationMenu

About the Control Panel3-2About the Control PanelThe control panel, located on the top of the printer, allows you to direct the printer’s operation. I

About the Control Panel 3-3Control Panel Indicators and KeysNo. Indicator Function1 Ready When lit, printing can be performed.2 Error When lit or blin

About the Control Panel3-4Message WindowThe current status of the printer, the amount of toner remaining, and any error messages can be viewed from th

x-2SOFTWARE LICENSE AGREEMENTThis package contains the following materials provided by KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (KMBT): software inc

Configuration Menu Overview 3-5Configuration Menu OverviewThe configuration menu accessible from the control panel is structured as shown below.Main M

Configuration Menu Overview3-6SPECIAL PAGESWith this menu, printer information, such as the configuration page, can be printed." All factory def

LANGUAGE 3-7LANGUAGEWith this menu, the display language can be changed.LANGUAGE SETFRENCHLANGUAGE SETGERMANLANGUAGE SETSPANISHMENULANGUAGELANGUAGE SE

LANGUAGE3-8" All factory default values are shown in bold.LANGUAGE SETSettingsENGLISH/FRENCH/GERMAN/ITALIAN/PORTUGUESE/SPANISH/CZECH/JAPANESE/SL

ENGINE 3-9ENGINEWith this menu, settings related to printer engine functions (such as ENERGY SAVER and ENGINE SUPPLIES REPLACE) can be specified.ENGIN

ENGINE3-10" All factory default values are shown in bold.ENERGY SAVERSettings120 minutes/60 minutes/30 minutes/15minutesSpecify the length of ti

ENGINE 3-11ENGINE SUPPLIES REPLACESUPPLIES REPLACETRANS. BELTSettingsYES/NOResets the transfer belt counter.SUPPLIES REPLACETRANS. ROLLERSettingsYES/N

NETWORK3-12NETWORKWith this menu, interface settings can be specified." Restart the printer after changing settings in the DHCP,BOOTP and ARP/PI

NETWORK 3-13" All factory default values are shown in bold.IP ADDRESS SETSettingsAUTO/SPECIFYSelect whether the IP address is automatically set

NETWORK3-14DHCP:SettingsON/OFFSelect whether or not the IP address is automatically acquired.If ON is selected, the IP address is automatically acquir

x-311. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial compu

NETWORK 3-15SNMP:SettingsON/OFFIf ON is selected, SNMP is enabled.If OFF is selected, SNMP is disabled.FORCED MODESSPEED/DUP/NEG.SettingsAUTO/AUTO/ON,

CONSUMABLE USAGE3-16CONSUMABLE USAGEWith this menu, the remaining amount for consumables (such as TONER and TRANSFER ROLLER) can be viewed." All

INTERFACE 3-17INTERFACEWith this menu, interface timeout settings can be specified." All factory default values are shown in bold.USER SERVICE/S

INTERFACE3-18

Using Media

Media Specifications4-2Media SpecificationsWhat types and sizes of media can I load? Media Media Size Tray* Duplex (double-sided)Inch MillimeterLetter

Media Specifications 4-3" For custom sizes, use the printer driver to specify the settings within the ranges shown in the table on previous page

Media Types4-4Media TypesKeep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer

Media Types 4-5– Paper that has been printed on with a heat-transfer printer– Paper that has been printed on with any other printer or fax machine Du

Media Types4-6EnvelopesPrint on the front (side where the recipient’s address is written) side only. Some parts of the envelope consist of three layer

ContentsContentsx-41 Introduction ... 1-1Getting Acqu

Media Types 4-7LabelsA sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the

Media Types4-8DO NOT use label sheets that  Have labels that easily peel off or have parts of the label already removed Have backing sheets that hav

Media Types 4-9PostcardsYou can print continuously with postcards. However, this could affect the media feed, depending on the media quality and print

Media Types4-10 Folded or wrinkledGlossy MediaYou can print continuously with glossy media. However, this could affect the media feed, depending on t

Media Types 4-11Printable AreaThe printable area on all media sizes is up to 4.2 mm (0.165") from the edges of the media.Each media size has a sp

Media Types4-12EnvelopesEnvelopes can only be printed on their front sides (side where the recipient’s address is written). In addition, printing on t

Loading Media 4-13Loading Media How do I load media?NoteDo not mix media of different types and sizes, as this will cause media misfeeds or machine tr

Loading Media4-14Loading Plain Paper1 Slide the media guides to pro-vide more space between them.2 Load the paper face down in the tray.3 Slide the me

Loading Media 4-15Other MediaWhen loading media other than plain paper, set the media mode (Envelope, Label, Thick 1, Thick 2, Glossy 1, Glossy 2, or

Loading Media4-16" For envelopes with the flap along the long edge (Envelope C6, Envelope Monarch, and Envelope DL), load the envelopes with the

Contents x-5Windows Vista/Server 2008... 2-7Windows XP/Server 2003 ...

Loading Media 4-17Loading Label Sheets/Postcards/Thick Stock and Glossy Media1 Slide the media guides to pro-vide more space between them.2 Load the m

Loading Media4-184 Insert the media as far as possible, and hold it in place until it is fed into the machine.Tray 2Loading Plain Paper1 Pull out Tray

Loading Media 4-193 Slide the media guides to pro-vide more space between them.4 Load the paper face up in the tray." Do not load above the  ma

Loading Media4-205 Slide the media guides against the edges of the paper.6 Close Tray 2." Paper cannot be fed from Tray 2 if paper is loaded int

Loading Media 4-21Loading Label Sheets/Postcards/Thick Stock and Glossy Media1 Pull out Tray 2.2 Press down the media pressure plate to lock it into p

Loading Media4-224 Load the paper face up in the tray." Up to 20 sheets can be loaded into the tray at one time.5 Slide the media guides against

Loading Media 4-236 Close Tray 2." Paper cannot be fed from Tray 2 if paper is loaded into Tray 1. In order to use Tray 2, remove all paper from

Duplexing4-24DuplexingSelect paper with high opacity for duplex (double-sided) printing. Opacity refers to how effectively paper blocks out what is wr

Duplexing 4-25In addition, if “N-up” has been set to “Booklet”, autoduplex printing is per-formed.The following Order settings are available when “Boo

Output Tray4-26Output TrayAll printed media is output to the face-down output tray on top of the printer. This tray has a capacity of approximately 20

Contentsx-6Glossy Media ... 4-10Printable Area ...

Media Storage 4-27Media StorageHow do I store media? Keep media on a flat, level surface in its original wrapper until it is time toload it.Media tha

Media Storage4-28

ReplacingConsumables

Replacing Consumables5-2Replacing ConsumablesNoteFailure to follow instructions as outlined in this manual could result in voiding your warranty.NoteI

Replacing Consumables 5-3" Refer to the following URL for recycling information. US: printer.konicaminolta.net/products/recycle/index.asp Europe

Replacing Consumables5-4When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved K

Replacing Consumables 5-5" For optimum print quality and performance, use only the corre-sponded TYPE genuine KONICA MINOLTA toner cartridges.

Replacing Consumables5-6Keep toner cartridges:  In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (d

Replacing Consumables 5-7Replacing a Toner CartridgeNoteBe careful not to spill toner while replacing a toner cartridge. If toner spills, immediately

Replacing Consumables5-82 Open the printer’s front cover.3 Pull up the waste toner bottle to unlock it.

Contents x-7Solving Problems with Media Misfeeds ... 7-21Solving Other Problems ...

Replacing Consumables 5-94 Grab the left and right handles of the waste toner bottle, and then slowly pull out the bottle." Do not tilt removed

Replacing Consumables5-107 Remove the toner cartridge from the bag.8 Hold the toner cartridge with both hands, and then shake it twice as shown in the

Replacing Consumables 5-119 Peel off the tape from the right side of the toner cartridge.10 Remove the protective cover from the toner cartridge.Remov

Replacing Consumables5-1212 Make sure that the new toner cartridge to be installed is the same color as the printer com-partment, and then install the

Replacing Consumables 5-1315 Close the front cover." When closing the front cover, press the area of the cover with small pro-jections.

Replacing Consumables5-14Replacing the Waste Toner Bottle WB-P03When the waste toner bottle becomes full, the message WASTE BOTTLE FULL appears in the

Replacing Consumables 5-153 Grab the left and right handles of the waste toner bottle, and then slowly pull out the bottle." Do not tilt removed

Replacing Consumables5-166 Close the front cover." When closing the front cover, press the area of the cover with small pro-jections." If

Replacing Consumables 5-17Replacing the Transfer Roller TF-P04When the time to replace the transfer roller is reached, the message TRANS. ROLLER END a

Replacing Consumables5-183 While continuing to press the levers, remove the transfer roller.4 Prepare a new transfer roller.5 While pressing the lever

Contentsx-8

Replacing Consumables 5-197 Close the right side cover.8 Reset the counter in the MENU ENGINE/ENGINE SERVICE/ENGINE SUPPLIES REPLACE/SUPPLIES REPLACE

Replacing Consumables5-20Replacing the Transfer Belt Unit TF-P05When the time to replace the transfer belt unit is reached, the message TRANSFER END a

Replacing Consumables 5-213 Remove the all toner cartridges and waste toner bottle." For details on removing the toner cartridges or waste toner

Replacing Consumables5-225 Insert the protective sheet into the unit in the direction of the arrow until it stops.6 Push down the guides.7 Hold the ha

Replacing Consumables 5-238 Prepare a new transfer belt unit." Be careful not to touch the surface of the belt." Do not remove the blue le

Replacing Consumables5-2411 Push up the guides.12 Pull out the protective sheet.13 Close the right side cover.

Replacing Consumables 5-2514 Install the all toner cartridges and waste toner bottle." For details on installing the toner cartridges or waste t

Replacing Consumables5-2616 Reconnect the power cord, and turn on the printer.17 Reset the counter in the MENU ENGINE/ENGINE SERVICE/ENGINE SUPPLIES R

Replacing Consumables 5-27Replacing the Fuser Unit FU-P02When the time to replace the fuser unit is reached, the message FUSER LIFE END appears. Print

Replacing Consumables5-284 Open the fuser unit cover.5 Pull down the 2 levers. 6 Remove the fuser unit.